Account & Data Deletion
This page explains how to delete your Inspex account and the data associated with it. Inspex is operated by INSODEC (ABN 11 687 889 707). It applies to the Inspex app on Google Play.
Delete individual content in the app
You can delete your content yourself at any time without deleting your account. In the app you can delete individual projects, defects and their photos, and exported reports. When you are signed in, these deletions also remove the copies synced to our cloud.
Delete your entire account
To delete your whole Inspex account and its associated data, email info@insodec.com.au with the subject "Delete my account". Please send the request from the email address on your account so we can verify it is you before we delete anything.
We action verified deletion requests within 30 days and email you to confirm once it is done.
What is deleted
On account deletion we remove your account and sign-in identifier, your email address and name, and the inspection content synced to our cloud — your projects, defects, defect photos, voice-note transcriptions, GPS locations and report data.
Data held only on your device is removed when you delete it in the app or uninstall the app.
What we keep, and for how long
We may retain a limited amount of data where the law requires it — for example transaction and tax records relating to purchases, kept for the period required by Australian law. These records are not used for any other purpose.
Residual copies in routine backups are cleared within 90 days of deletion from the live service.
AI scans: the photo and context sent to our AI provider (Anthropic) to generate a finding are processed transiently and are not retained by the provider or used to train models, so there is no separate AI store to delete.
Contact
Questions about deleting your data? Email info@insodec.com.au.